Asia 77's Privacy Policy — Our commitment to protecting your information

When you create an account and use our services, Asia 77 collects certain personal information. This information is used to improve your experience and ensure security. Details are outlined below:

There are specific, lawful reasons behind every piece of information collected on the Asia 77 platform. We never collect unnecessary data. Information is used for the following purposes:

• Account Creation & Management: For creating your profile, securing your login, and account recovery.
• Service Delivery: For processing all financial transactions, including betting, gaming, deposits, and withdrawals.
• KYC & Age Verification: To prevent minors from accessing the platform and to comply with legal obligations.
• Fraud Prevention: To identify unusual transactions or suspicious activity and keep the platform and its users safe.
• Customer Support: To resolve your issues and manage support tickets.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.
• Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
• Legal Obligations: To meet the requirements of licensing authorities and financial regulatory bodies.

Asia 77 never transfers your information to third parties for advertising purposes. Our revenue comes solely from gaming activity on the platform — not from your data.

Asia 77 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Information: Full data is retained for as long as the account remains active.
• Closed Account Information: After account closure, certain data may be retained for legal purposes for up to 5 years.
• Financial Transaction Records: Retained for up to 7 years in compliance with Anti-Money Laundering (AML) regulations.
• Logs & Technical Data: Typically retained for 90 days to 1 year.
• Support Contact: May be retained for up to 2 years after an issue is resolved.

Asia 77 never sells your personal information. However, limited data may be shared with the following parties in specific circumstances:

• Payment Processors: Information required solely to process transactions via Mobile Banking, Nagad, Rocket, or approved banks.
• KYC Verification Providers: Limited data shared with licensed third parties for identity and age verification.
• Law Enforcement Agencies: Information required under a court order or valid legal process.
• Gaming Licensing Authority: Data required by regulatory authorities to monitor licensing compliance.
• Technology Partners: Technology companies that support platform operations — they are not permitted to use your data for their own purposes.

All parties listed above are bound by strict confidentiality agreements and may only use your information for specified purposes. Asia 77 ensures your data remains protected at all times.

Asia 77 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and platform security. The platform cannot function properly without these.
• Performance Cookies: To understand which parts of the platform are most used, so we can continue to improve them.
• Functional Cookies: To remember your language preferences and settings — so you do not have to reconfigure them every time you log in.

Asia 77 uses certain trusted third-party services to operate the platform. These services operate under their own privacy policies:

• Cloud Hosting Services: For storing data on secure servers that meet international standards.
• Payment Gateway: For secure financial transaction processing.
• Analytics Tools: To monitor platform performance — this data is analyzed without linking it to any personal identity.
• KYC Verification Services: Licensed agency for identity and age verification.
• Live Chat Support: Secure chat platform for customer service management.

Only the minimum necessary information is shared with these third parties, and they are required to follow policies consistent with our privacy policy. They may not use your data for their own commercial purposes.

Asia 77 believes every user should have full control over their personal information. You have the following rights:

To exercise these rights, email us at [email protected] or contact our support team via live chat. Requests are typically processed within 30 business days.

Asia 77 places the highest priority on protecting the privacy of minors. Our platform is strictly for users aged 18 and above.

• We do not knowingly collect information from anyone under the age of 18.
• Age verification is mandatory at registration.
• If a user is found to be underage, their account will be immediately closed and any collected data will be deleted.
• If parents have concerns, they can contact us at [email protected].

Asia 77 follows industry-leading security standards to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & Intrusion Detection: To protect against cyber attacks.
• Regular Security Audits: Regular assessments conducted by independent cybersecurity experts.
• Encrypted Database: All data stored on our servers is kept in encrypted form.
• Limited Access Policy: Only authorized personnel have access to specific data.

Please note that no internet transmission can be guaranteed to be 100% secure. We encourage you to use a strong password and make it a habit to log out after each session.

Asia 77 reserves the right to update this Privacy Policy as needed. For any significant changes:

• Advance notice will be sent to your registered email.
• A clear notice will be displayed on the platform homepage.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Support Hours: 24 hours a day, 7 days a week.
• Language: Support is available in both Bengali and English.

Upon receiving your request, we aim to provide an initial response within 3 business days and a full resolution within 30 business days.